PRIVACY POLICY
The Uber Recruiter (Pty) Ltd t/a The Recruitment Council (TRC) is a specialist recruitment company with a focus on the financial services sector.
This Privacy Policy applies to TRC and details how and why we collect, use, store, and handle your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
Information Officer Details
In compliance with POPIA, our designated Information Officer is responsible for overseeing data protection and handling privacy-related inquiries:
- Information Officer: Llewellyn Paulse
- Email: llewellyn@recruitmentcouncil.co.za
- Contact Number: 010 001 6293
Collection and Legal Basis for Processing Information:
We process your personal information strictly in accordance with lawful processing grounds under POPIA (including consent, performance of a contract, legal obligations, and legitimate interests).
We collect and process personal information when:
- You voluntarily provide it: By submitting your CV, job application, or details via email, our website, job portals, or any other electronic communication, you consent to us processing your information for recruitment and placement purposes.
- It is available on public or third-party platforms: We may collect, source, and process personal information that is publicly available or published on job boards, professional websites, career network portals, or online platforms (such as LinkedIn, Pnet, Careers24, or other CV databases).
- Client interactions: When you provide details regarding your organisation, job vacancies, or job specifications to facilitate recruitment.
- Website usage: We reserve the right to collect your IP address and location information to analyze and improve the performance of our website.
Special Personal Information:
As a specialist recruitment firm, we may process Special Personal Information (such as race, gender, health/disability status, or criminal record checks where necessary). We process this sensitive information only when legally required or permitted, such as for compliance with Employment Equity laws, background checks, or specific client requirements—and we do so with extra care, heightened confidentiality, and strict security measures.
Disclosure and Cross-Border Transfers:
To provide an effective recruitment service, we may share your personal information with our partners, directors, employees, potential employers/clients, background verification agencies, and third-party service providers.
- Cross-Border Transfers: If we transfer or store your personal information outside of South Africa (e.g., using international cloud storage or placing candidates with international clients), we will ensure that the recipient is subject to data protection laws or contractual agreements that provide an adequate level of protection similar to POPIA.
Security of Personal Information:
While we implement industry-standard security measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We are committed to taking appropriate, reasonable technical and organisational measures to safeguard your data, and we will notify you and the Information Regulator in the event of a data breach, as required by law.
Retention of Personal Information:
We retain personal information only for as long as necessary to fulfill the recruitment purpose for which it was collected, or to meet statutory retention requirements under South African law (e.g., FICA, Tax, or Labour legislation).
Communication & Monitoring:
We reserve the right to monitor, review, and inspect electronic communications (such as emails sent to or from our systems) as necessary to maintain network security and ensure legal compliance.
Your Rights as a Data Subject:
Under POPIA, you have specific rights regarding your personal information. You have:
- The right to access the personal information we hold about you.
- The right to rectify/correct inaccurate, outdated, or incomplete information.
- The right to object to the processing of your personal information on reasonable grounds.
- The right to withdraw consent at any time (where processing was based on consent).
- The right to lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, please contact our Information Officer.