Digital Marketing and Implementation Specialist | Centurion
Collaborate with stakeholders to effectively manage the implementation of digital marketing campaigns (Internal perspective):
- Contribute to the strategic design thinking and input in brainstorming to plan various digital marketing campaigns, web developments and initiatives including the vetting of requirements.
- Contribute to the planning and managing the end-to-end marketing campaign process, from concept to execution.
- Implement the marketing of communication process of new or enhanced digital functionality and tools.
- Manage all beta testing within the Consult community for user enhancements and feedback.
- Assist all users (within Consult) in optimal use of all digital tools and online capabilities and drive change management and user adoption.
- Testing of all new and enhanced digital development priors and during beta phase to identify and document issues for necessary amendments to be implemented.
- Assist the Head of Marketing with ad hoc tasks.
- Manage and contribute to both original and refreshes of content for digital adverts and landing pages.
- Monitor and evaluate competitor offerings and material.
- Assist with reporting and insights of digital campaigns.
- Implement “always-on” digital campaigns and initiatives.
- Collaborate with stakeholders to design project scope and objectives and ensure achievements of the same within required timeframe and monitor completion of all projects.
- Provide training to all Consult user communities to use web service tools (including offline tools) and to further promote and drive user adoption. • Meet with partnering agencies and internal stakeholders on behalf of team.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with internal and external stakeholders and clients.
- Make recommendations to improvement of client service within area of responsibility.
- Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service.
- Participate in project teams in digital marketing projects - which may include internal and external role players.
- Motivate role players and promote teamwork with the end goal of delivering quality outputs while meeting set deadlines.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
- A degree or diploma in related fields of Marketing.
- Digital Marketing certification will be an added advantage.
- 3+ years of experience in providing marketing support in a corporate environment and rolling out a broad range of marketing initiatives.