Junior IT Technician | Durban
Our client is a dynamic and growing IT services provider specializing in comprehensive technical support and infrastructure management. They are currently seeking an energetic, driven Junior to Mid-Level IT Support Technician to join their team and assist in supporting their expanding portfolio of retail and healthcare clients.
Requirements:
Responsibilities:
Application Instruction: Send your application to info@recruitmentcouncil.co.za
Requirements:
- Education: A completed Diploma or Degree in Information Technology, Computer Science, or a related field.
- Experience: 1–4 years of proven experience in an IT Technical Support, Desktop Support, or Field Technician role.
- Direct, hands-on experience working with POS (Point of Sale) Software is essential.
- Previous experience with Pharmacy management software is highly advantageous.
- Licensing & Transport:
- Must possess a valid, clean driver’s license.
- Must own a reliable personal vehicle (essential for regular travel to various client sites).
Responsibilities:
- On-Site & Remote Support: Diagnosing, troubleshooting, and resolving hardware, software, and network connectivity issues for clients.
- System Installation & Maintenance: Installing, configuring, and updating specialized POS systems and pharmacy software applications.
- Hardware Maintenance: Setting up and maintaining desktops, laptops, servers, printers, and retail peripherals (e.g., receipt printers, barcode scanners, card terminals).
- Network Administration: Assisting with the basic setup and troubleshooting of local networks (LAN, Wi-Fi, routers, and switches).
- Client Relationship Management: Serving as a professional, polite, and helpful representative of our client during site visits, ensuring minimal downtime for businesses.
- Documentation: Maintaining accurate records of technical issues, resolutions, and client site configurations.
Application Instruction: Send your application to info@recruitmentcouncil.co.za
