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Duties:

Administration

Work on approved commission and administrative processes and databases to
calculate and monitor commissions and incentives.
Manage all commissions for the Life and Wealth commissions
departments.

Design commission models that relates to exporting data, importing it into
model, run validation checks on accuracy whilst complying with legislation.
Responsible for internal and external partner commission statements for all
direct sales channels and distribution channels from Sales Managers to
Business Manager.

Payroll Administration

Deliver accurate and timely processing of payroll; input and maintain payroll
data; check payrolls for accuracy prior to submission; prepare manual payments
when required; complete financial reconciliations.


Submit all payments to senior management for approval and to payroll for
payment.
Act as financial point of contact regarding loading and processing of the
payments to bank.
Calculate the Life and Wealth BCO Commission models and provide support to
the leadership of this function and team.

Document and Data Management

Create and ensure compliance with a company wide document management
system.
Manage process regarding submissions and approval, track and ensure
accuracy of documented processes.
Uploading of supervision and all other documentation uploading.
Track and management of incentives.
When required, keep track of business logs that have an implication on
commission outcome.

Business Process/Model Rethink

Analyze and identify opportunities to improve processes, practices, and
procedures using prescribed methodologies, uncovering opportunities for
innovation.

Operational Compliance

Monitor and review performance and behaviors within area of responsibility to
identify and resolve non-compliance with the organization's policies and relevant
regulatory codes and codes of conduct.
Manage transgressions.
Ensure critical Long-term regulations are applied and adhered to in this channel
regarding regulatory commissions.

Insights and Reporting

Contribute to the design and creation of reporting strategies and templates.
Identify and interpret patterns and trends, and present findings to relevant
stakeholders.
Provide assistance with any ad hoc reporting that leads to any commission loss
or gain.

Performance Management

Prioritise own workflow and ensure work is completed to the required standards
of productivity, quality and timeliness; use performance management systems to
improve personal performance.


Personal Capability Building

Develop own capabilities by participating in assessment and development
planning activities as well as formal and informal training and coaching; gain or
maintain external professional accreditation where relevant to improve
performance and fulfill personal potential. Maintain an understanding of relevant
technology, external regulation, and industry best practices through ongoing
education, attending conferences, and reading specialist media.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, tracks
performance and strives to remain effective, learning from both successes and
failures. Readily takes on challenges or difficult tasks and has reputation for
delivering on commitments.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational
goals. For example, strengthens alignment and coordination between own work
and others', providing well-sequenced activities and exact time frames.
Foresees and resolves many potential bottlenecks and delays.

Drives Results

Consistently achieves results, even under tough circumstances. For example,
regularly pushes self to achieve outstanding outcomes; consistently establishes
bold goals for own performance; is passionate about excellent results and
significant contributions. Shows great tenacity to complete goals/initiatives in a
timely way.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information
to effectively solve problems. For example, consistently looks at complex issues
from many angles; obtains a rich and deep understanding; swiftly cuts to the
core issue; skillfully separates root causes from symptoms.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear
understanding of the unique needs of different audiences. For example, listens
attentively and takes an interest. Keeps others well informed; conveys
information clearly, concisely, and professionally when speaking or writing.

Collaborates



Builds partnerships and works collaboratively with others to meet shared
objectives. For example, finds many ways to add value to the team; probes to
draw out richer input from others; is a valued resource who goes out of the way
to help others.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and
authenticity. For example, is consistently honest and straightforward; shares
uncomfortable information in a clear and helpful manner. Maintains high ethical
standards and professional codes of conduct.

Being Resilient

Rebounds from setbacks and adversity when facing difficult situations. For
example, has excellent composure and professionalism, even in very difficult
situations; acts as a steadying force or role model for others. Skillfully
overcomes obstacles, learns from failures, and uses these lessons to improve
subsequent efforts.

Computer and System skills

Independently supports business processes with comprehensive understanding
and the effective use of standard office equipment and standard software
packages, and provide guidance and training to others.
Expert excel knowledge; A solid knowledge of commission systems; Microsoft
Office Suite.

Financial analysis

Applies comprehensive knowledge / skill, acts with independence and provides
guidance and training to others
Sound understanding of financial management principles; A solid knowledge of
commission structures, principles and processes.

Policy and Regulation

Work independently and provide technical guidance when required on how to
interpret and apply knowledge of laws, regulations and policies in area of
expertise.
understanding of Long-term Insurance Act and Regulations

Verbal and Written Communication


Use clear and effective verbal and written communication skills independently
and provide technical guidance when required on how to express ideas, request
actions and formulate plans or policies.

Policy and procedures

Provide technical guidance when required to monitor, interpret and understand
policies and procedures, while making sure they match organizational strategies
and objectives.

Action Planning

Provide technical guidance when required to develop appropriate plans or
perform necessary actions based on recommendations and requirements.

Planning and Organizing

Plan, organize, prioritize and oversee activities to efficiently meet business
objectives. Provide technical guidance when required.

Attention to Details

Apply comprehensive knowledge / skill, and provide guidance and training to
others on how to pay close attention to
details.

Multi-Tasking

Apply comprehensive knowledge / skill, and provide guidance and training to
others.

Education

Grade 12/ SAQA Accredited Equivalent (Essential); Financial Degree( Essential)

General Experience

5 - 7 years' experience in commission management and administration
(Essential); Experience in the Financial Service Industry (Essential) 4 or more
years' experience and knowledge of the Long-term insurance Industry
(Essential)