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Develop a personal network within the business sector and represent the
organization at business sector events. Obtain market intelligence and enhance
the visibility and reputation of the organization, its products, and its services.
Grow the business by creating a dealer distribution network wide of existing 
partnerships.

Develop business cases to justify the pursuit of chosen opportunities.
Ensure the effective on-boarding of dealer distribution agreements aligned to
internal compliance standards.

Relationships Management

Develop and implement a relationship management plan for new customer
accounts to identify and build relationships with relevant decision makers and
influencers within the customer organization and to enable effective two-way
flow of information and resolution of issues. Collect feedback from identified
customers or customer segments to ensure their needs are met, providing
themes, summary analyses, and recommendations for changes based on
customer input.
Develop and maintain positive relationships with Dealers.
Identify improvement areas and implement corrective measures.
Project Management
Deliver specified projects while working within an established program
management plan.
End to end project management of VAPS Dealer initiatives.
Drive project team to meet timelines and successful implementation
Execute management of the business case through realizing marketing and
commercial objectives.

Solutions Analysis

Analyse current performance inhibitors and find solutions to ensure business
continuity.
Leadership and Direction

Explain the local action plan to support team members in their understanding of
what needs to be done and and how this relates to the broader business plan
and the organization's strategy, mission and vision; motivate people to achieve
local business goals.
Performance Management
Respond to personal objectives and use performance management systems to
improve personal performance. Monitor the performance of the team; allocate
work and review completion, take appropriate corrective action to ensure
timeliness and quality; contribute to formal individual performance management
and appraisal.

Personal Capability Building

Develop own capabilities by participating in assessment and development
planning activities as well as formal and informal training and coaching. Develop
and maintain an understanding of relevant technology, external regulation, and
industry best practices through ongoing education, attending conferences, and
reading specialist media.
Attend training interventions and apply training, initiative, and process changes.
Look for ways to improve competency or drive results to ensure continuous and
constant improvement.

Improvement / Innovation

Identify shortcomings and suggest improvements to existing processes, systems
and procedures, then delivers a plan for a small element of a change
management program with guidance from a project/program manager.
Leverage all available information from our partners, the industry, and internally
to ensure continuous review of departmental processes, systems and protocols
to improve efficiencies.

Operational Compliance

Maintain and renew a deep knowledge and understanding of the organization's
policies and procedures and of relevant regulatory codes and codes of conduct,
and ensure own work adheres to required standards. Identify, within the team,
patterns of non-compliance with the organization's policies and procedures, and
with relevant regulatory codes and codes of conduct, taking appropriate action to
report and resolve these and escalating issues as appropriate.
Ensure maintenance of the compliance framework.
Ensure appropriate training and development takes place.
Monitor quality assurance.
Manage financial transactions of commission payments.

Insights and Reporting

Contribute to the design and creation of reporting strategies and templates. Lead
execution of complex reports, identifying and interpreting complex patterns and
trends, and translating those insights into actionable recommendations.
Regularly report to VAPSCO on performance of Dealer Network Channel.
Builds strong customer relationships and delivers customer-centric solutions. For
example, uses customer feedback and data to drive continuous improvement;
creates an environment in which team members feel a strong sense of
ownership and accountability toward creating the best possible customer
experience.

Builds Networks

Effectively builds formal and informal relationship networks inside and outside
the organization. For example, engages with a wide network, across many
functions, disciplines, and business units, to add value to organizational efforts.
Leverages a wide network to provide insight and influence outcomes.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear
understanding of the unique needs of different audiences. For example, tailors
communication content and style to the needs of others. Pays attention to others'
input and perspectives, asks questions, and summarizes to confirm
understanding.

Business Insight

Applies knowledge of business and the marketplace to advance the
organization's goals. For example, leverages insights to shape and drive critical
initiatives. Shares industry developments with the team; helps them grasp
business and industry fundamentals and understand how they contribute.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational
goals. For example, strengthens alignment and coordination between own work
and others', providing well-sequenced activities and exact time frames. Foresees
and resolves many potential bottlenecks and delays.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information
to effectively solve problems. For example, consistently looks at complex issues
from many angles; obtains a rich and deep understanding; swiftly cuts to the
core issue; skillfully separates root causes from symptoms.

Decision Quality

Makes good and timely decisions that keep the organization moving forward. For
example, consistently demonstrates strong judgment; may be sought out by
others for expertise and guidance. Takes smart, independent action in urgent
and non-routine situations, knows when to escalate for others' involvement.

Being Resilient

Rebounds from setbacks and adversity when facing difficult situations. For
example, has excellent composure and professionalism, even in very difficult
situations; acts as a steadying force or role model for others. Skillfully
overcomes obstacles, learns from failures, and uses these lessons to improve
subsequent efforts.

Drives Results

Consistently achieves results, even under tough circumstances. For example,
emphasizes the importance of results; encourages a sense of urgency in others;
challenges poor outcomes or unproductive behaviors. Provides assistance or
encouragement to help others over obstacles.

Directs Work

Provides direction, delegating, and removing obstacles to get work done. For
example, delegates tasks, providing generally clear expectations to staff.
Coordinates and integrates the team's work, reducing duplication. Measures
team progress using the right indicators; recognizes when problems or shortfalls
occur.

Relationship Management

Work independently and provide technical guidance when required to manage
client accounts in a way that provides benefits both for the organization and its
clients.

Negotiation

Negotiate and provide technical guidance when required on how to help the
organization by obtaining consensus between two or more internal or external
parties who may have different interests.

Verbal Communication

Use clear and effective verbal communications skills and provide technical
guidance when required to express ideas, request actions and formulate plans or
policies.

Commercial Acumen

Apply understanding of the business environment and objectives to develop
solutions and provide technical assistance when necessary.

Sales Planning and Coordination

Work independently and provide technical guidance when required to achieve
the best possible returns by planning and coordinating effective sales campaigns
and related initiatives.

Planning and Organizing
Work independently and provide technical guidance when required to plan,
organize, prioritize and oversee activities to efficiently meet business objectives.



Data Collection and analysis

Work independently and provide technical guidance when required to analyze
data trends for use in reports to help guide decision making.

Compliance

Work independently and provide technical guidance when required to achieve
full compliance with applicable rules and regulations in management and/or
operations.

Action Planning

Work independently and provide technical guidance when required to develop
appropriate plans or perform necessary actions based on recommendations and
requirements.

Computer skills

Support business processes independently by understanding and effectively
using standard office equipment and standard software packages. Provide
technical guidance as needed.
Microsoft Office Suite

General Education

Grade 12/ SAQA Accredited Equivalent (Essential)
BCom or similar qualification (Essential);
FAIS recognized qualification (Advantageous)
Regulatory Examination (Advantageous)

General Experience

3 – 5 years broker sales experience within the Financial Services Industry
(Essential); VAPS experience (Advantageous)
Managerial Experience
1 - 2 years’ Experience supervising and directing people and other resources to
achieve specific results (Essential)