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General Education:

BCom Business or BSC Information Technology/Systems
degree or similar (Essential); Product Owner certification
(Advantageous); MBA (Advantageous); Hons
(Advantageous)

General Experience:

5 to 8 years general working experience (Essential); 3 to 5
years experience in Product Management (Essential);
Product development experience (Essential); Experience in
a similar role within the Financial Services Industry
(Advantageous)

Duties:

Managing IT Projects

Today’s IT projects present unique challenges to the project manager, requiring coordination with
many stakeholders and integration of various technological capabilities. In this comprehensive
introductory course, you’ll discover critical success factors and hidden risks inherent in IT projects and
you’ll leave with an understanding of strategies and techniques developed in the field by experienced
IT project managers for successfully managing IT projects.

BEHAVIORAL COMPETENCIES

Collaborates, Drives Results, Ensures Accountability, Plans and Aligns

TECHNICAL COMPETENCIES

Planning and Organizing


Managing Projects

Get a solid understanding of project management methods with this comprehensive introductory
course. Gain practical experience in proven project management techniques and discover a wealth of
valuable, flexible tools that you can use immediately to ensure the success of any project in any type
of organization.

BEHAVIORAL COMPETENCIES

Collaborates, Drives Results, Ensures Accountability, Plans and Aligns

TECHNICAL COMPETENCIES

Planning and Organizing

Project Planning, Analysis, and Control
This course gives intensive instruction in project management fundamentals across the entire project
life cycle. It provides proven strategies and practical tools for planning, executing, and controlling a
variety of projects. It also offers detailed and sophisticated instruction in the critical areas of
scheduling key events, controlling costs, and managing risks.

BEHAVIORAL COMPETENCIES

Decision Quality, Drives Results, Ensures Accountability, Plans and Aligns

TECHNICAL COMPETENCIES

Planning and Organizing

Scheduling and Cost Control

Develop effective measures for scheduling and controlling projects as you put the tools of project
management to work. In this course you’ll focus on managing the constraints you face in any project:
limits on time, human resources, materials, budget and specifications. Discover proven ways to work
within your identified constraints, without letting predefined limits curtail creativity or innovation.

BEHAVIORAL COMPETENCIES

Collaborates, Drives Results, Ensures Accountability, Plans and Aligns

TECHNICAL COMPETENCIES

Planning and Organizing

Negotiation Skills for Project Managers
Negotiation is an invaluable skill for any project manager. Not only do you negotiate agreements with
vendors and contractors, but you must effectively negotiate with stakeholders, customers and team
members throughout the life of a project. This three day, highly interactive experience covers the
dynamics, processes, and techniques of internal and external negotiation situations.

BEHAVIORAL COMPETENCIES

Being Resilient, Collaborates, Courage, Cultivates innovation, Decision Quality, Persuades

Defining Business Needs and Solution Scope

Defining the Business Needs and Solution Scope applies an approach to using business analysis skills
at the “fuzzy front end” of a change initiative or even before! Prior to launching an initiative to affect
any sort of organizational change, be very clear about the desired business outcomes, determine a
solution scope, identify and assess all the viable options, scrutinize each of the options, and then make
sure you understand all that is involved in the change initiative, including required costs, resources
and risks.

BEHAVIORAL COMPETENCIES

Courage, Cultivates innovation, Customer focus, Drives Results, Strategic Mindset


Leading Complex Projects

Have you ever taken on a project that appeared just too complex to handle? Just trying to identify the
multitude of variables to be managed, let alone to anticipate how they might interact to create
unexpected challenges, can be overwhelming. So how do you determine the true complexity, with a
clear understanding of the variables involved and move forward to develop a plan that provides the
right level of control and flexibility for success. Leading a complex project requires a new way of
thinking—a new approach to applying known project management techniques and tools. Leading
Complex Projects provides an innovative approach to assess project complexity and to deploy the best
techniques to achieve success.

BEHAVIORAL COMPETENCIES

Being Resilient, Collaborates, Drives Results, Ensures Accountability, Strategic Mindset

Design Thinking for Results

Design Thinking for Results engages participants in a discussion about an iterative design process
which bridges imagination and implementation to help organizations rapidly and incrementally address
complex challenges, create value, and grow. Participants will explore the need for customer-focused
thinking and learn that not all innovation involves product innovation. They will experience the value
that innovating around processes and services can bring to an organization and discover how to
implement a test-and-learn mentality that captures more value for the organization more quickly.

BEHAVIORAL COMPETENCIES

Collaborates, Cultivates innovation, Customer focus, Drives Results

Program Management

Program management doesn't simply entail managing interrelated projects-rather; it’s about managing
programs to maximize benefits realization while ensuring that programs (and their components) align
with organizational strategy and overall strategic objectives. Whether you’re new to the field or a
seasoned practitioner, this course offers a hands-on approach to program management.

BEHAVIORAL COMPETENCIES

Drives Results, Ensures Accountability, Plans and Aligns, Strategic Mindset

Delivering Agile Projects with Scrum

Agile. Scrum. If you're a project manager, you've heard of them. You know the theories behind them
and the pros and cons of using the approach. It is easy to understand why a project team or
organization would choose to use Agile and Scrum to execute their project, but do you know how to?

TECHNICAL COMPETENCIES

Action Planning, Planning and Organizing

Budget and Financial Management

After completing this course, you'll know how to gather, compile and prioritize financial data to
develop, execute and manage a budget. You will also be better able to communicate financial and
budgetary information, have greater confidence in assessing finances, and participate more effectively
in the business decision-making process.

TECHNICAL COMPETENCIES

Commercial Acumen

Communicating Up: Winning Strategies for Successful Executive Conversations
Getting face time with executives can be challenging. Getting your message across quickly to the
executive in a clear, concise, and direct manner is where most people lose the game. Because our
interactions with members of the C-suite and senior management can be limited, it is crucial that each
conversation is professional and effective. Roll up your sleeves and get ready to practice and perfect
demonstrated strategies and techniques for communicating effectively with top-level and senior
executives.

TECHNICAL COMPETENCIES

Presentation skills